The safety and productivity of healthcare facilities, workers, and patients is achieved with detailed policies and risk management strategies. Instant push-to-talk communications and monitoring is a critical part of the process. Frontline workers should be able to communicate instantly to colleagues, departments or directly to security.

Fixed alarms should be strategically located throughout the healthcare facility. Mobile devices should be fitted with alarms with duress functions along with long last lithium ion batteries ensuring the device remains on standby throughout the entire shift. When transmitting a unique identifier provides information on the user and location allowing for an immediate response.

Healthcare agencies should identify locations in buildings and grounds where overt camera surveillance is required. Security risk management programs identify the purpose of the CCTV i.e to provide a visual deterrent, for access control, or identify an incident where duress/code black is a threat.